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A casino business plan has two audiences with veto power: the people funding it and the people licensing it. Both read the same way. They skip the vision section and go straight to the numbers, looking for the point where the assumptions stop reconciling. This template is built so that point does not exist. It follows the same sequence as the full how to start an online casino guide, condensed into the eight sections the document needs.

Section 1: The market case

One market, defined precisely. Not "global English-speaking players" but a named jurisdiction or cluster, its addressable player base, its regulatory status and where it sits in your sequencing plan. State why this market, why now, and what footing you enter on. If the entry window is regulatory (a market opening or a renewal cycle), reference the regulator timeline explicitly. A plan that names a real market with a real window reads as operator thinking. A plan that lists six markets at once reads as a pitch deck.

Section 2: The licence path

Name the licence, the realistic timeline, the cost, and the fallback. Offshore routes run 6 to 12 weeks; mid-tier regulated routes run 4 to 9 months; tier-1 frameworks run 6 to 18 months including probity on every shareholder. The licence comparison has the full matrix. Investors do not penalise an offshore start if the plan shows when and how the operation upgrades its footing. They penalise vagueness.

Section 3: Unit economics, the section that decides everything

This is the heart of the document and the section most plans get wrong. Five numbers, each defensible, each consistent with the others:

CAC. Cost to acquire a first-time depositor, by channel, for your specific market. Tier-1 European markets run USD 200 to 600 per FTD; offshore and emerging markets run materially lower. Use the CAC benchmarks rather than an optimistic blend.

Player value. Monthly ARPU and cohort LTV, modelled conservatively from day-30 retention benchmarks, not from the best month of a comparable brand. The plan must show LTV covering CAC at least three times over at maturity.

Bonus cost. The gap between GGR and NGR. Healthy operations hold bonus and promotional cost under 20 to 25% of GGR; new brands run hotter in the first two quarters and the plan should show that explicitly, then show it normalising. If those terms are not second nature yet, read GGR vs NGR explained first.

Payment and platform load. Processing fees, platform revenue share, game content fees. Together these typically absorb 15 to 25% of GGR depending on the stack chosen in white label vs turnkey.

Cohort payback. The month in which a player cohort recovers its acquisition cost. Under 12 months is fundable; under 8 is strong. The full framework is in player economics.

Section 4: The 18-month cash plan

Monthly, not annual. Licence and legal, platform setup and revenue share, content fees, payments, team, marketing, compliance, and a 25% contingency line. The marketing line should taper up, not start at maximum: spend ahead of retention capability is the most common way new operators burn capital. The tier-by-tier totals in the cost breakdown are the sanity check; if your plan lands meaningfully below the band for your tier, the plan is missing a line, not beating the market.

Section 5: The operating stack

Platform model and the reason for it, payment stack with named method coverage for the target market, content strategy, and the CRM and retention plan. The retention section gets read hard by anyone who has operated: state the lifecycle framework, the reactivation logic and who owns it from day one. A plan that defers retention to "post-launch" tells an experienced reader the unit economics will not survive contact with reality.

Section 6: Team and governance

Named operators in the three seats that matter: operations, marketing, compliance. Regulators run probity on owners and key persons; investors run the same check informally. Gaps are acceptable if the plan shows the hire timeline and the budget line for it.

Section 7: Risks, stated honestly

Payment partner concentration, licence dependency, market regulatory change, channel dependency on affiliates. Each with a mitigation. The risk section is a credibility test: the author who cannot name their own risks has not operated.

Section 8: The ask and the milestones

Capital required, tranched against milestones that de-risk the next tranche: licence granted, platform live, first 1,000 FTDs, cohort payback evidence, market two entry. Tranching against operational proof is what separates an operator plan from a fundraising document.

Where to start

If you are writing this document now, the fastest way to pressure-test it is a structured outside read: market choice, capital plan, unit economics, sequencing. WhatsApp me the three numbers you are least sure about. Same-day reply, including "the plan is undercapitalised for the tier" when that is the honest answer. Planning on a Curacao footing? The free operator checklist covers the licence-side prerequisites your plan needs to reflect.

Writing the plan investors will actually read?
Pressure-test it first.

Market, capital plan, unit economics, sequencing. WhatsApp the three numbers you are least sure about. Same-day reply with an honest read.

iGB London · July
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